ORDER QUESTIONS

General

• How can I tell if my order was successful?
• How can I check if my order has been shipped?

Returns

• How does the return process work?
• Can I cancel my order directly?
• How do I know if my return has arrived?
• When will I receive my refund in case of a return?

Warranty

• What should I do if my order is damaged or faulty?
• How long is the warranty, and what does it cover?
• What should I do in case of a warranty claim?
• What will the repair cost me outside of the warranty?
• I caused the damage myself. How can I get it repaired?